Reports to:  Senior National Account Manager

Responsible for:  Sales Administration & Account Development

Overall purpose of job

Achieve wholesale targets by developing each account to full potential. Suggest and execute bespoke brand plan for retailer Maintain excellent relationships with all customers & act as point person for communication within the business. Internal office-based liaison for Senior National Account Manager

Roles and Responsibilities


  • Develop and execute brand plan for each customer (from master plan)
  • Plan individual, non-clashing, activity calendars including support, kits, bundles
  • Day to day control of customer stock management systems & updates
  • Complete all New Line Forms
  • Manage on line visual merchandising, navigation & brand image
  • Support Senior National Account Manager for all account admin management
  • Manage sell in / sell out reporting
  • Partner with Senior Managers to develop and subsequently implement brand plans
  • Participate in weekly and monthly sales and trade meetings
  • Sell-in new products/marketing programs on time and to target level
  • Active review of websites for grey market stock & activity


  • Own and complete new line form process


  • Own and manage “Boxes” avenue – from approval to delivery
  • Report new opportunities to VP of sales


  • Take a proactive approach in developing the business with each customer
  • Analyze, plan and execute appropriate marketing programs
  • Be aware of & report where necessary competitors/activity


  • Maintain good working relationships with warehouse and ensure customer service level is maintained or improved
  • Communicate regularly with internal teams on forecasting & supply issues especially in advance of events that may impact sales
  • Internal office based liaison for Senior National Account Manager


  • Professional image and code of conduct must reflect our brand at all times
  • As a public contact of AA your product knowledge, passion for the brand and outward expression of the lifestyle mirror the brand ethos at all times


  • Never late on deliverables


  • Undertake additional tasks or projects as necessary
  • Assist in brand events and outside hours assistance

Personal Requirements

  • Tenacious, self starter, not afraid to talk to other departments
  • Strong communicator (up and down)

Company benefits

  • 25 days holiday
  • Private Healthcare
  • Generous product allowance and discount
  • Wellbeing benefits

Please forward your C.V with a covering letter to: careers@aromatherapyassociates.com