Gift Card Terms & Conditions

The Refinery Gift Cards terms and conditions

The Refinery Gift Cards are non-refundable.

The Refinery Gift Cards are only valid for use at The Refinery Brook Street and The Refinery at Harrods.

The Refinery Gift Cards cannot be replaced if lost or stolen.

Damaged vouchers/ gift cards can only be redeemed if the serial number is clearly visible

The Refinery Gift Cards cannot be redeemed in whole or part in cash nor may it be used in conjunction with any other offer

Please hand in voucher when checking in at reception.

We require 24 hours' notice of cancellation of appointment – if cancellation is not received, the voucher will become invalid for further use.