Terms of Sale

Overview

These terms apply as between you, the User of this Website and Aromatherapy Associates Limited (“AA UK”, “we” or “us”), the owner of this Website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been fulfilled and is on its way to you.

You place your order request for goods from the Website by clicking on the place order button at the end of the online order process. You will be guided through the process of placing an order via a series of simple instructions on the Website.

Once you have placed your order, we will send you an acknowledgement providing you with a payment reference and the value of your order. This is not an order confirmation nor order acceptance from Aromatherapy Associates Limited.

Unless we have notified you that we have not accepted your order or you have cancelled your order, our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the goods ordered by you. Please note, we are unable to cancel your order after it has been dispatched to you.

We may not accept your order if an item you have ordered is out of stock, we are unable to obtain authorisation for your payment or if we identify a product, pricing or promotional error. We reserve the right to reject any offer to purchase by you at any time.

If we are unable to fulfil your order following our order acknowledgement, we will contact you by email or telephone advising you of this. See the Returns & Cancellations procedure for more information.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information (including product descriptions) appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a product until your order is accepted, in accordance with our order acceptance policy. (See above.)

Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

ACCOUNT: means collectively the personal information, Payment Information and credentials used by Users to access any elements on the Website;

CARRIER: means any third party responsible for transporting purchased Goods from our Premises to customers;

CONTENT: means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

GOODS: means any products that we advertise and / or make available for sale through this Website;

PAYMENT INFORMATION: means any third party responsible for transporting purchased Goods from our Premises to customers;

Website

15.1 AA UK makes no warranty or representation that this website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all computer systems, that it will be secure and that all information provided will be accurate. AA UK makes no guarantee of any specific results from the use of this website.

15.2 No part of this website is intended to constitute advice and the content of this website should not be relied upon when making any decisions or taking any action of any kind.

15.3 No part of this website is intended to constitute a contractual offer capable of acceptance.

Age Restrictions

Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.

International Customers

If Goods are being ordered from outside the United Kingdom, import duties and taxes may be incurred once your Goods reach their destination. AA UK is not responsible for these charges and we undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and we cannot guarantee that the packaging of your Goods will be free of signs of tampering.

Promotional Terms & Conditions

Welcome Discount

Subscribe to our email newsletter and you'll receive a code for 20% off your first order.

The discount can be redeemed by entering the promotion code in the promotion box at checkout.

Discount only applies to full price product.

The code can only be used once per-person.

This offer is not valid in conjunction with any other promotional code, loyalty points, running offer, discount or promotion.

If a product is already discounted, the code will not apply to this product, but will apply to full price products.

Code does not apply to discounted products and discounted bundles, including: Delivery charge, Gift Cards, AA x The Laundress Signature Collection, Autumnal Rose - Home Fragrance Kit, Bring The Outside In - Home Fragrance Kit, Our Scent Icons - Home Fragrance Kit, Scent of Christmas - Home Fragrance Kit, The Day to Night - Home Fragrance Kit, Spa Treatment In A Box - For Your Best Night's Sleep, Spa Treatment In A Box - To De-Stress Your Mind & Body, Spa Treatment In A Box - To Revive & Tone.

Free gift is valid in conjunction with this offer for qualifying baskets.

Aromatherapy Associates reserve the right to withdraw discount codes at any given time or amend the terms and conditions.

All products are subject to availability.

Aromatherapy Associates reserves the right to withdraw any items and/or change these terms and conditions at any time.

Postage, packing and delivery charges are additional and not subject to discount.This offer is non-transferable and there is no cash alternative.

All other promotional offers

The discount can be redeemed by entering the promotion code in the promotion box at
checkout.

Discount applies to the original RRP.

Promotional code cannot be used on discounted products, bundles, with loyalty points, other discount codes, promotion or running offer. 

Certain products/services are excluded from this offer, including: Delivery charge, Gift Cards, AA x The Laundress Signature Collection, Autumnal Rose - Home Fragrance Kit, Bring The Outside In - Home Fragrance Kit, Our Scent Icons - Home Fragrance Kit, Scent of Christmas - Home Fragrance Kit, The Day to Night - Home Fragrance Kit, Spa Treatment In A Box - For Your Best Night's Sleep, Spa Treatment In A Box - To De-Stress Your Mind & Body, Spa Treatment In A Box - To Revive & Tone, plus any discounted or sale items.

Free gift is valid in conjunction with this offer for qualifying baskets.

Aromatherapy Associates reserve the right to withdraw discount codes or mend the terms and conditions at any given time.

All products are subject to availability.

Postage, packing and delivery charges are additional and not subject to discount.

This offer is non-transferable and there is no cash alternative.

NHS Discount

Promotional code is only valid for one use per customer.

Promotional code cannot be used in conjunction with any other promotion or running offer. 

Discounted products bundles and Limited Edition Christmas gifting are excluded from this offer, including: Delivery, Gift Cards, Winter Wellbeing Pure Essential Oil, Moments of Sleep Duo, Moments to Treasure, Moment of Grounding, Mini Moment Deep Relax, Mini Moment Forest Therapy, Moment of Comfort, Moment of Tranquil Sleep, The Ultimate Wellbeing Hamper, Spa Treatment in A Box - To De-Stress Your Mind & Body, Spa Treatment in A Box - For Your Best Night's Sleep, Spa Treatment in A Box - To Revive and Tone, Autumnal Rose - Home Fragrance Kit, Our Scent Icons - Home Fragrance Kit, Scent of Christmas - Home Fragrance Kit, Bring The Outside In - Home Fragrance Kit, Rose Evening Pamper Collection, AA x The Laundress Signature Collection, De-Stress Mind Shower & Soak Duo, De-Stress Muscle Shower & Soak Duo, Rose Shower & Soak Duo, Revive Shower & Soak Duo.

Aromatherapy Associates reserve the right to withdraw discount codes at any given time.

Available while stocks last.

Free gift with purchase

Spend £40/$50/50 Euro/HK$400 or more and choose a free gift at the basket.

You must select your free gift at the basket and add it to your shopping cart.

Only one free gift applies at checkout, per order.

Promotional code or loyalty points work in conjunction with a free gift, however the free gift is only applicable if your basket is £40/$50/50 Euro/HK$400 or more after discounts.

Offer valid while stock lasts.This offer is non-transferable and there is no cash alternative. Aromatherapy Associates reserves the right to cancel or change this offer at any time or amend the terms and conditions.

Black Friday Offers

Free Standard Delivery with every U.K order

All orders will automatically qualify for Free UK Standard Delivery at checkout. 

Valid from 28.11.22 07.00 to 28.11.22 23:59 

 This offer is non-transferable and there is no cash alternative. 

 This offer is valid for UK orders only. 

Aromatherapy Associates reserves the right to cancel or change this offer at any time or amend the terms and conditions. 

40% off Christmas Gift Sets

Upto 40% off applies to selected items only.  

Discounted items will be clearly marked down. 

Discount does not apply to Limited Edition Christmas gifting.  

Promotion starts 17.11.22 and ends 28.11.22 23.59

Promotional prices are based on original RRPs. 

This offer is valid in conjunction with the use of loyalty points and redeeming a gift with purchase. 

Free gift will apply based on the order total after discount, if being used in conjunction with loyalty points. 

This offer is not valid in conjunction with any other promotional codes. 

All products are subject to availability.  

Aromatherapy Associates reserves the right to withdraw any items and/or change these terms and conditions at any time. 

Postage, packing and delivery charges are additional and not subject to discount. 

This offer is non-transferable and there is no cash alternative. 

Aromatherapy Associates reserve the right to withdraw discount codes at any given time or mend the terms and conditions. 

Up to 40% off sitewide

Up to 40% off applies to selected items only. 

Discounted items will be clearly marked down. 

Promotion starts 17.11.22 and ends 28.11.22 23:59 

Promotional prices are based on original RRPs. 

This offer is valid in conjunction with the use of loyalty points and redeeming a gift with purchase. 

Free gift will apply based on the order total after discount, if being used in conjunction with loyalty points. 

This offer is not valid in conjunction with any other promotional codes. 

All products are subject to availability.  

Aromatherapy Associates reserves the right to withdraw any items and/or change these terms and conditions at any time. 

Postage, packing and delivery charges are additional and not subject to discount. 

This offer is non-transferable and there is no cash alternative. 

Aromatherapy Associates reserve the right to withdraw discount codes at any given time or mend the terms and conditions. 

70% off skincare

70% off applies to selected items only. 

Discounted items will be clearly marked down. 

Promotion starts on 17.11.22 and ends 28.11.2021 23:59 

Promotional prices are based on original RRPs. 

This offer is valid in conjunction with the use of loyalty points and redeeming a gift with purchase. 

Free gift will apply based on the order total after discount, if being used in conjunction with loyalty points. 

This offer is not valid in conjunction with any other promotional codes. 

All products are subject to availability.  

Aromatherapy Associates reserves the right to withdraw any items and/or change these terms and conditions at any time. 

Postage, packing and delivery charges are additional and not subject to discount. 

This offer is non-transferable and there is no cash alternative. 

Aromatherapy Associates reserve the right to withdraw discount codes at any given time or mend the terms and conditions.

£100 off The Ultimate Wellbeing Hamper

£100 off The Ultimate Wellbeing Hamper. 

This item will be clearly marked down. 

Offer starts 21.11.22 and ends 28.11.22 23:59 

Promotional prices are based on original RRPs. 

This offer is valid in conjunction with the use of loyalty points and redeeming a gift with purchase. 

Free gift will apply based on the order total after discount, if being used in conjunction with loyalty points. 

This offer cannot be used in conjunction with any other offer, discount or promotion. 

All products are subject to availability. Aromatherapy Associates reserves the right to withdraw any items and/or change these terms and conditions at any time. 

Postage, packing and delivery charges are additional and not subject to discount. 

This offer is non-transferable and there is no cash alternative. 

This offer is not valid in conjunction with any other promotional code or running offer. 

Aromatherapy Associates reserve the right to withdraw discount codes at any given time or mend the terms and conditions. 

£10 Wellbeing Kits

Bundles available for a limited time only and whilst stock lasts.

This offer is valid in conjunction with the use of loyalty points and redeeming a gift with purchase. 

Free gift will apply based on the order total after discount, if being used in conjunction with loyalty points. 

This offer is not valid in conjunction with any other promotional codes. 

All products are subject to availability.  

Aromatherapy Associates reserves the right to withdraw any items and/or change these terms and conditions at any time. 

Postage, packing and delivery charges are additional and not subject to discount. 

This offer is non-transferable and there is no cash alternative. 

Aromatherapy Associates reserve the right to withdraw discount codes at any given time or mend the terms and conditions. 

25% off Home Fragrance

Applies to selected items only. 

Discounted items will be clearly marked down. 

Promotion starts on 14.11.22 and ends 17.11.22 08.00

Promotional prices are based on original RRPs. 

This offer is valid in conjunction with the use of loyalty points and redeeming a gift with purchase. 

Free gift will apply based on the order total after discount, if being used in conjunction with loyalty points. 

This offer is not valid in conjunction with any other promotional codes. 

All products are subject to availability.  

Aromatherapy Associates reserves the right to withdraw any items and/or change these terms and conditions at any time. 

Postage, packing and delivery charges are additional and not subject to discount. 

This offer is non-transferable and there is no cash alternative. 

Aromatherapy Associates reserve the right to withdraw discount codes at any given time or mend the terms and conditions. 

25% off Bath & Shower Oils and Shower Oils

25% off applies to selected items only. 

 Discounted items will be clearly marked down. 

Promotion starts on 07.11.22 and ends 13.11.22 23:59 

Promotional prices are based on original RRPs. 

This offer is valid in conjunction with the use of loyalty points and redeeming a gift with purchase. 

Free gift will apply based on the order total after discount, if being used in conjunction with loyalty points. 

This offer is not valid in conjunction with any other promotional codes. 

All products are subject to availability.  

Aromatherapy Associates reserves the right to withdraw any items and/or change these terms and conditions at any time. 

Postage, packing and delivery charges are additional and not subject to discount. 

This offer is non-transferable and there is no cash alternative. 

Aromatherapy Associates reserve the right to withdraw discount codes at any given time or mend the terms and conditions. 

25% Off Body Care

25% off applies to selected items only. 

Discounted items will be clearly marked down. 

Promotion starts on 31.10.22 and ends 06.11.2021 23:59 

Promotional prices are based on original RRPs. 

This offer is valid in conjunction with the use of loyalty points and redeeming a gift with purchase. 

Free gift will apply based on the order total after discount, if being used in conjunction with loyalty points. 

This offer is not valid in conjunction with any other promotional codes. 

All products are subject to availability.  

Aromatherapy Associates reserves the right to withdraw any items and/or change these terms and conditions at any time. 

Postage, packing and delivery charges are additional and not subject to discount. 

This offer is non-transferable and there is no cash alternative. 

Aromatherapy Associates reserve the right to withdraw discount codes at any given time or mend the terms and conditions. 

The Associates Reward Club Terms & Conditions

Terms of membership

1. Membership 

1.1         The Associates Reward Club customer loyalty program (“Program”) is offered by Aromatherapy Associates Ltd, company number 02108201 whose registered office is at 6 Great West Trading Estate, Great West Road, Brentford, Middlesex, TW8 9DN (“Aromatherapy Associates”).

 

1.2         The Program is open to all Aromatherapy Associates customers since 12th April 2020, for those who reside in the UK who are aged 18 and over.

 

1.3         These terms and conditions (“Program Terms”) form the agreement between a Program member (“Member”) and Aromatherapy Associates with respect to the Program. When accessing the Program through aromatherapyassociates.com Members are also subject to the Terms & Conditions at aromatherapyassociates.com/terms-conditions. To the extent there are conflicts between these Program Terms and the aromatherapyassociates.com Terms of Use, these Program Terms will apply.

 

2. Eligibility for Membership

2.1         The Program is free to join (no purchase is required to do so) although purchases are necessary to earn Program Points as detailed in section 7 of these Program Terms. You must actively opt-into the reward club when you create an account here https://www.aromatherapyassociates.com/account/register

 

2.2         Membership is available to individuals only and is limited to one account per individual and is non-transferable. Employees are not eligible to join.

 

 2.3. Members will only start earning points on purchases from the point they have opted into the Reward Club. You will not earn points for any orders placed prior to actively opting in to join the reward club.

 

3. Acceptance of terms

 

By joining the Program, Members agree to these Program Terms.

 

 

4. Changes or Program Termination

 

4.1         Aromatherapy Associates reserves the right to change these Program Terms, adjust your points balance, or terminate the Program at any time, for any reason and without prior notice and Aromatherapy Associates will have no liability to any Members or otherwise with respect to any such change or termination.

 

4.2         Aromatherapy Associates will post any changes to these Program Terms or any notice of Program termination here and update the “Last Updated” date above when such change or termination occurs (“Program Change”). Any such changes or termination will be effective on them being posted. Aromatherapy Associates may also email Members about any such changes but failure to do so will not affect the effectiveness of the Program Change. A Member’s continued participation in the Program after a Program Change will confirm the Member’s acceptance of such changes.

 

 

 

5. Enrolment

 

5.1         Individuals can enroll in the Program by creating an account at https://www.aromatherapyassociates.com/account/register and accurately completing the required enrollment information.  Individuals may only enroll in the Program by using one email address and may not set up accounts under different email addresses.

 

5.2         Members should promptly advise Aromatherapy Associates of any changes to their name, address, telephone number(s) and/or email address by visiting My Account at aromatherapyassociates.com/customer/account and updating their Member account information. Aromatherapy Associates will not be responsible for a loss of Member benefits resulting from details being out of date or inaccurate.

 

 

 

6. Program Communications

 

6.1         Unless a Member has opted out of receiving marketing communications by clicking the “unsubscribe” link located in the disclosures portion of emails from Aromatherapy Associates relating to the Program or by contacting Aromatherapy Associates at info@aromatherapyassociates.com, by enrolling in the Program, Member has agreed to receive marketing– and product-related communications from Aromatherapy Associates in a variety of forms, including, but not limited to, emails, text messages and physical mailings.

 

6.2         You can unsubscribe at any time by clicking the “unsubscribe” link located in the disclosures portion of emails from Aromatherapy Associates relating to the Program or by contacting Aromatherapy Associates at info@aromatherapyassociates.com

 

 

 

7. Earning & redeeming  Program Points

 

7.1         Members will receive points (“Reward Points”) on their Member account through Qualifying Purchases (defined below) and participation in special programs and promotional offers that may be announced by Aromatherapy Associates in its sole discretion from time to time. The amount of Reward Points in a Member’s account is used to determine the Program tier status of the Member. Additional information regarding Reward Points are set forth below:

 

Qualifying Purchases: means the net value of product purchases made by the Member from aromatherapyassociates.com after deduction of promotional discounts, refunds, credits and delivery costs and rounded to the nearest pound (“Qualifying Purchases”). Only Qualifying Purchases made by the Member from aromatherapyassociates.com count toward Members’ Reward Points accrual. Generally, a Reward Point will accrue for each £1.00 spent for a Qualifying Purchase, rounding down to account for cents in a purchase, although certain promotions or offers may provide for different Reward Points accrual.

 

Exclusions from Qualifying Purchases: Reward Points will not be awarded on unauthorized or fraudulent purchases, the purchase of gift cards or on purchases made with gift cards. Reward Points will also not be awarded if, in Aromatherapy Associates’ determination, the products purchased will be used for resale or commercial use and any Reward Points previously awarded on such purchases will be forfeited.

 

Email Address: A current, valid email address is required for a Member to be able to participate in the program and receive Reward Points. Members must notify Aromatherapy Associates of any change of email address by updating Member account information online at aromatherapyassociates.com/customer/account.Member Identification: Members must sign into their online accounts before checkout in order to receive Reward Points on Qualifying Purchases.Processing of Reward Points: Reward Points earned from purchases on aromatherapyassociates.com are not credited until 2 days after the date of a Qualifying Purchase. Once Reward Points are credited to a Member’s account, the Reward Points are deemed to be accrued as of the date of the Qualifying Purchase.Promotional Offers: Special programs and promotional offers for earning Program Points may be made from time to time in Aromatherapy Associates’ discretion. Such offers will be subject to the terms and conditions specified in the applicable program or offer.Reward Points Balance: Members may view their Reward Points balance at any time by visiting their Member account page at aromatherapyassociates.com/customer/account and clicking on the ‘Rewards’ option.

 

Redeeming Points: Members can redeem points against full price and discounted products. Points cannot be used in conjunction with any other coupon code. Points can only be redeemed in the following increments; £5, £10, £15, £25, £50, £100. The maximum amount of points that can be redeemed against an order must not exceed the grand total of the basket, for example, if you basket total is £98, the max amount of points you can redeem is £75. You can only use one points coupon per order, for example, if you have £200 worth of points and your basket total is £200, you may only apply the £100 points coupon once.

 

 

8. Program Tiers and Benefits

 

8.1         The Program consists of three tiers, each with an increasing amount of benefits available to Members. Eligibility for each tier is determined by the amount the Member spends on aromatherapyassociates.com, or the number of successful friend referrals by the Member within each 12-month period, the first of which begins on the date when a Member enrols in the Program.

 

8.2         The benefits applicable to each tier are described at aromatherapyassociates.com/rewards.

 

8.3         The three tiers and the spend or “successful friend referral” (see 19. Refer-a-friend program) requirements for a Member to be eligible for that tier are as follows:

             

              Tier 1    Bronze Bottle                      £1-150, OR, 3 Successful Friend Referrals

              Tier 2    Silver Bottle             £151-299, OR, 6 Successful Friend Referrals

              Tier 3    Gold Bottle              £300+, OR, 9 Successful Friend Referrals

 

 

 

9. Expiration of Reward Points & Tier Status

 

9.1         A new Member will automatically be placed in Tier 1, Bronze Bottle and be eligible for the benefits of that tier. Members will be automatically moved up to the next tier (with the highest tier being Tier 3, Gold Bottle) when they earn Reward Points during each 12-month period sufficient to make them eligible for such upward move. After a Member’s initial 12-month period, each subsequent 12-month membership period shall commence with the Member having the tier status as in effect on the last day of the immediately preceding 12-month period. Such tier status shall continue through the end of that succeeding 12-month period and the next 12-month period shall be based on that prior year’s tier status. For example, if a Member joins the Program on December 1, 2020 and achieves Tier 2, Silver Bottle status within the first 12-month period of Membership, when the second 12-month period begins on December 1, 2021, the Member’s Tier 2, Silver Bottle status continues through November 30, 2022. But if during that second year the Member hasn’t accumulated enough new points to maintain that Tier 2, Silver Bottle status, the Member’s status will reset to Tier 1, Bronze Bottle on December 1, 2022.  

9.2         Actions taken (such as money spent or points earned) before the eligibility date will not be counted towards earning or losing a tier status.

 

 

 

10. Returns

 

Returns of merchandise must be made in accordance with Aromatherapy Associates’ return policy available at aromtherapyassociates.com/customer-service-orders. Upon the return of an item accepted by Aromatherapy Associates, the amount spent on that item and the Reward Points applied to Member’s account for the original purchase will be deducted from that Member’s account.

 

 

 

11. Membership Revocation or Cancellation

 

11.1       Aromatherapy Associates reserves the right to terminate the membership of any Member and/or terminate any or all benefits that the Member may have earned at any time in Aromatherapy Associates’ sole discretion. In addition, membership will be terminated if, in the sole determination of Aromatherapy Associates, the Member abuses any aspect of the Program, including, but not limited to, fraudulently using the Program, failing to comply with these Program Terms or otherwise earning Program benefits through deception, forgery and/or fraud.

 

11.2       In the event that Aromatherapy Associates terminates a membership or terminates the Program for any reason, all Reward Points and benefits accrued in the Member account will be forfeited and the Member will not be entitled to any compensation. If a Member decides to no longer be a part of the Program, the Member may cancel their membership by contacting info@aromatherapyassociates.com If a membership is cancelled, all accumulated Reward Points, benefits and tier status will automatically expire.

 

 

 

12. Account Inactivity

 

If a Member’s account is inactive for a period of twelve-months (12) consecutive months without any Account Activity, that account will automatically be terminated. “Account Activity” means a Qualifying Purchase linked to a Member’s account. Neither logging into a Program account by itself nor use of Reward Points is considered “Account Activity.”

 

 

 

13. Membership Transfers Not Permitted

 

Program memberships, Reward Points and benefits may not be merged, transferred, purchased, offered for sale, sold, assigned or traded. Doing so will void the Member’s account.

 

 

 

14. No Cash Value

 

Reward Points and benefits have no cash value, are not exchangeable for cash and may not be used to purchase merchandise or otherwise as payment of any outstanding obligation to Aromatherapy Associates.

 

 

 

15. Data Privacy

 

              Aromatherapy Associates is the data controller of any personal information collected from a Member in order to administer the Program.  Aromatherapy Associates takes the protection of Members personal information seriously and Aromatherapy Associates’ Privacy Policy is applicable to the Program. See the Aromatherapy Associates Privacy Policy for information at aromatherapyassociates.com/privacy-policy-gdpr. The Privacy Policy may be updated from time to time, in which case a Member’s engagement in any Account Activity shall be deemed consent to the then current version of the Privacy Policy.

 

 

 

16. Intellectual Property

 

All design, text, graphics, logos, images, titles, phrases and product names related to the Program and the copyrights, trademarks, service marks, trade dress and/or other intellectual property appurtenant to such materials are owned by Aromatherapy Associates and may not be utilized in any manner by Members.

 

 

 

17. Additional Restrictions

 

Additional restrictions may apply to employees of Aromatherapy Associates and its affiliated companies and employees of companies with which Aromatherapy Associates does business.

 

 

 

18. Applicable Law and Jurisdiction

 

These Program Terms are governed by English law and are subject to the exclusive jurisdiction of the English courts.

 

 

 

19. Refer-a-Friend Program

 

19.1. You can earn £15 (in points) for every “successful friend referral”. You can refer as many friends as you like to aromatherapyassociates.com via the “Refer-a-friend module” found at aromatherapyassociates.com/rewards. A unique link will be generated for you and you have the option to share the link with as many friends as you like via Twitter, Facebook, Messenger, Text Message or Whatsapp.

 

19.2. A “successful friend referral” is defined as a referee (your friend) who uses the unique link you have sent to them to access aromatherapyassociates.com and make a qualifying purchase worth £75 or more. The referee will be awarded a £15 discount at the checkout.

 

19.3 Once the referee makes their purchase, Aromatherapy Associates will notify you, by email, that your Program Account has been credited with a £15 reward in points. You can also see the status of your referrals by logging into your account at aromatherapyassociates.com/customer/account selecting ‘Rewards’ and then scrolling to the ‘Refer-a-friend module’ and clicking on “Your Referrals”.

 

 19.4 Membership will be revoked or cancelled if you are found to be using the Refer-a-Friend Program fraudulently or by failing to comply with the program terms which are outlined in section 11 of The Associates Reward Club Terms & Conditions.

 

 

Contact Us

For all questions about the Program or a Member account, please contact Aromatherapy Associates at info@aromatherapyassociates.com.

Acceptance of Terms

If you have any questions please contact our Customer Services team using the contact form.