Terms & Condition

These terms apply as between you, the User of this Website and Aromatherapy Associates Limited (“AA UK”, “we” or “us”), the owner of this Website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been fulfilled and is on its way to you.

Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:


means collectively the personal information, Payment Information and credentials used by Users to access any elements on the Website;


means any third party responsible for transporting purchased Goods from our Premises to customers;


means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;


means any products that we advertise and / or make available for sale through this Website;

Payment Information

means any third party responsible for transporting purchased Goods from our Premises to customers;


15.1 AA UK makes no warranty or representation that this website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all computer systems, that it will be secure and that all information provided will be accurate. AA UK makes no guarantee of any specific results from the use of this website.

15.2 No part of this website is intended to constitute advice and the content of this website should not be relied upon when making any decisions or taking any action of any kind.

15.3 No part of this website is intended to constitute a contractual offer capable of acceptance.

Age Restrictions

Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.

International Customers

If Goods are being ordered from outside the United Kingdom, import duties and taxes may be incurred once your Goods reach their destination. AA UK is not responsible for these charges and we undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and we cannot guarantee that the packaging of your Goods will be free of signs of tampering.

Mind Partnership (UK Only)

Terms & Conditions

We will donate £1 to Mind Charity for every order between the 7th November - 31st December 2019

10% off for new subscribers

  • Promotional code is only valid for one use per customer
  • Excludes the following products: Aera Smart Diffuser and Capsules, Refinery Vouchers and Full Day of Wellbeing. Plus any discounted items, Christmas Gifts, treatments and gift cards

All Promotional Codes + Offers

All discount codes and offers exclude all sale lines, Aera Smart Diffuser and Capsules, gift vouchers and treatments.


  • Promotions exclude any sale/discounted items, treatments and delivery.
  • Aromatherapy Associates reserve the right to withdraw discount codes at any given time
  • Promotional prices are based on original RRPs.
  • Codes expire at the stated dates on the voucher's terms and conditions.
  • Please note all codes cannot be used in conjunction with any other running offer